Frequently Asked Questions
Next Day = order and artwork in by 6pm one day, Out before close of business (C.O.B.) the following day, Monday-Friday, Saturday and Sunday closed
Same Day = order in by 11am out by 6pm the same business day, Monday - Saturday only.
Rush Fee = special requested turnaround times (guarantees / specific times) will incur additional fee(s) once it has been approved that request can be met. All fee(s) must be paid in full within deadline given before production request can be met.
If you place a next day order after we close (6pm M-F) your order is not processed until the following day, in other words an order placed at 6:30 Monday is not going to be processed as a next day order until business hours Tuesday and therefore will not be ready until Wednesday before close of business.
• Please include your order number in the "Subject Line" of your email when submitting any artwork or materials for our staff to design or print.
• Please email digital files to firstname.lastname@example.org : File(s) need to be high resolution jpgs ( 300 dpi with quarter inch bleed (.25 added to file size) ) or high resolution pdf. If you do not currently have your file setup please download one of our templates below to be sure before submitting your file. If you are unsure about this process someone from our staff will gladly assist you. We do offer file setup services that can be found here;